Privacy Policy

Introduction

TrailerInsurance.co.nz ("we", "us", "our", or "the Website") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using TrailerInsurance.co.nz, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Postal address
• Trailer type and value
• Details about your insurance needs
• Any other information you choose to provide in forms or communications

We also collect information automatically through:

• Cookies and similar tracking technologies
• Server logs (IP address, browser type, pages visited)
• Analytics tools to understand website usage

2. How We Use Your Information

We use the information we collect to:

• Process your quote request and contact you with relevant insurance information
• Connect you with ICNZ-registered insurance brokers
• Send you updates about our services (with your consent)
• Improve our website and services based on user feedback and analytics
• Prevent fraud and protect our website security
• Comply with legal obligations and respond to legal inquiries

3. Sharing Your Information

We do not sell your personal information. However, we share your information with:

• Insurance Brokers: We share your details with ICNZ-registered brokers who will provide you with quote comparisons
• Insurance Providers: Brokers may share your information with relevant insurance companies for quote purposes only
• Service Providers: Third parties who assist us with website hosting, analytics, and customer support
• Legal Requirements: If required by law, court order, or government request

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors use our website
• Marketing cookies: Used to display relevant content and track marketing effectiveness

You can control cookie settings through your browser. However, disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• 256-bit SSL encryption for data in transit
• Secure storage protocols for data at rest
• Regular security audits and updates
• Limited access to personal information by authorised personnel only

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

Under New Zealand privacy law and international standards, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your information in a portable format

To exercise any of these rights, please contact us at hello@cover4you.co.nz or 09 885 9549.

7. Third-Party Links

Our website may contain links to third-party websites, including insurance provider websites. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

8. International Data Transfers

Your information may be accessed and stored in New Zealand and other countries where our service providers operate. By using TrailerInsurance.co.nz, you consent to the transfer of your information outside of New Zealand, subject to appropriate safeguards.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

• Email: hello@cover4you.co.nz
• Phone: 09 885 9549
• Hours: Monday-Friday, 8am-6pm NZST